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1.3
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Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
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Salesman came across as very sincere and trustworthy. Haven't saved a cent on energy since installing the unit over a year ago.

Paid $9999 for the heater and attic vent fan. Was told I could build my payments into a tax free low interest payback program that Broward County was setting up to encourage renewable energy and that my payments would be rolled into my annual tax bill. Was shown an official looking letter with the Broward County seal on it touting the program. Was provided a 1 year no interest loan until program kicked in.

The program never happened.

Been paying for several months and now owe the finance company more than I borrowed. Need to borrow from my 401K to pay off the high interest "Temporary financing" I agreed to.

Reason of review: Feel like I was scammed.

Monetary Loss: $6000.

Preferred solution: Let the company propose a solution.

I didn't like: Getting ripped off, Being lied to.

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