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The solar water heater was installed December 23,2014. It wasn't running properly until the end of January 2015, after 6 repair visits.

The pump was heating up and burning its self out. The repair company had to install 4 pumps. Finally they installed a tank on top of water tank to act as a cooler for panel system. In July , the water pump started making a crunching sound and all three lights on panel were lighted up.

I called the installing company, a sub contractor of Renu En, and he said my unit was not in production any longer and I would have to purchase a new one. I was charged $9700.00 for this one.

I called Renu En in Jupiter, Florida and it is out of business. I want unit repaired.

Reason of review: Bad quality.

Monetary Loss: $9700.

Preferred solution: Install a new working system or fix existing system..

I didn't like: Salesman was rude and pushy.

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Anonymous
#1072698

I never heard a word ffromthem. Water was repaired at a $400 cost.

Fead that the owner was going into home finance and was starting to raise funds for Habitat. I hope that the new company doesn't rip of Habitat.

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